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General motorcycle repair

Full-service work on Harley, metric and sport bikes. Describe what it is doing — the noise, the vibration, the thing that started last week — and you get a straight answer and a number before anything is taken apart.

What you get

You talk to the person doing the work.

A Harley-Davidson engine and a helmet on the lift at Blackwood Cycles in Walden, New York.

At most shops you describe the problem to a service writer, who writes it on a ticket, which a mechanic reads later. Detail gets lost at every step, and by the time you get a call back it is about a bill rather than a bike.

  • Dillon runs the shop, so the person on the phone is the person on the tools.
  • A number before the work starts, not a surprise after it finishes.
  • Harley, metric and sport bikes all get the same attention.
  • If a repair can safely wait, you get told that instead of sold something.
  • Most jobs are finished the same day they come in.
What kinds of motorcycles do you work on?
Harley, metric and sport bikes. If you are not sure whether yours fits, call the shop and ask.
Will I get a price before the work starts?
Yes. You get told what it needs and what it costs before anything is taken apart.
Do you take walk-ins?
Yes — that is the normal way to use the shop. Ride in any day except Sunday between 10AM and 9PM.
What if you find something else wrong?
You get a call before any additional work happens. Nothing extra gets done on the assumption that you would have said yes.

Ready when you are

Ride it in today.

36 John St, Walden, NY 12586. Open 10AM to 9PM, Monday through Saturday. Walk in or call ahead — either works.

(845) 905-5465
Call (845) 905-5465